This policy details how your personal information is collected, used, and kept secure on the bb4 platform. It applies to all users in Bangladesh.
When registering on the bb4 platform, your name, mobile number, email address, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. Payment method details are collected during financial transactions, however full card numbers or PINs are never stored. Your device type, browser information, IP address, and session logs are automatically recorded while using the platform. This information is used to ensure platform security and improve the user experience. No additional information is collected without your consent and all collected data is always stored on secure servers.
Collected information is primarily used to manage your account, process transactions, and provide customer support. Data is analyzed to maintain the security of the bb4 platform and detect fraudulent activity. Your preferences and usage patterns are analyzed to deliver a more enhanced and personalized experience. Data may be used to meet regulatory requirements and comply with legal obligations. If you have given consent, we may contact you about relevant offers or updates, and you have the option to withdraw this consent at any time. Your data is never shared with third parties for sale or marketing purposes.
Bb4 never sells or transfers your personal data to advertisers or unauthorized third parties. Only the necessary information is shared with trusted payment gateway partners for payment processing, and they adhere to the same privacy standards. In the case of a legal order or valid request from a regulatory authority, information may be provided in compliance with applicable law. Technology service providers for the platform operate under strict confidentiality agreements and cannot use your data for their own purposes. You will be informed before any data is shared with third parties and consent will be obtained where applicable.
Bb4 uses industry-standard SSL encryption and secure server infrastructure to protect your data. All sensitive information is stored in encrypted form and only authorized personnel can access the necessary data. System security is ensured through regular security audits and vulnerability testing. In the event of a data breach, affected users will be promptly notified and necessary measures will be taken. Your password is always stored in hashed form and no bb4 employee can ever know your password. We follow applicable laws in Bangladesh and international best practices for data protection.
Every registered user on bb4 has the right to view, correct, and update their stored information. You can opt out of specific types of communications or marketing messages at any time. If you request account closure, data beyond legal obligations will be deleted within a specified timeframe. Any data-related requests or complaints can be sent directly to our support team and will be responded to within a set timeframe. You have the option to manage cookies and tracking technologies through your browser settings. To learn more about your privacy rights, visit our FAQ View page.
Bb4 reserves the right to update this privacy policy as needed and users will be notified before any significant changes. The latest version of the policy will always be available on this page along with the date of any changes. Continued use of the platform after changes have been made will be considered as acceptance of the new policy. We recommend that you review this page regularly to stay informed of the latest updates. If you have any questions or concerns regarding the privacy policy, please contact our support team. bb4 is committed to always managing your data with transparency and integrity.